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Bookings
An initial reservation may be made by telephone, post, online booking form, or e-
Occupancy
No single sex parties will be accepted without prior approval.
No pets accepted.
For the comfort of guests, the villa is a non-
To ensure comfort, security and compliance with the Licensing Legislation, only persons named on the booking form may occupy the villa and any persons not shown on the booking form will be asked to leave.
Rental Period
Any stays of 5 nights or less will incur a cleaning fee of £45/$75. The villa is available for occupation from 1600 hrs on the day of arrival and must be vacated by 1000hrs am on the day of departure. A later departure may be possible but may incur an additional charge and must be agreed, in writing, prior to commencement of the holiday.
Payment
A deposit of £100/$150 per week is due within 7 days of your initial reservation, to be sent with your completed Booking Form. On receipt of your deposit we will bank your cheque and wait for clearance, following which we will send out a receipt and confirmation of the booking.
Security Deposit
The client is held responsible for any damage or breakages that may be caused to the property or its contents and also for all items in the inventory during your stay. Any breakages or damage must be reported to the Management Company as soon as possible and before you vacate the property. At no time should any of the inventory items be removed from the villa (with the exception of the Stroller, if needed).
This deposit will be repaid to your party by cheque within 30 days of your departure, providing the local management have reported no breakages or damage. Tthe security deposit can be paid to our Management Agency on arrival in the US . We check inventory prior to your arrival and after your departure and will advise you of any faults. These may include additional cleaning costs for spills, stains etc.
We reserve the right to retain the security deposit (either in part or in full) to cover breakages, damage or missing items. Receipts for repairs/replacements will be provided in the unlikely event that such retention of the security deposit is required. NB, any fines incurred as a result of the dustbin being left outside will also be deducted from your security deposit.
We reserve the right to pursue a quest for recompense for any and all damages caused, which may exceed the value of the security deposit, within 14 days of being served notice of same.
Florida has a sub-
Cancellation
Period Before Departure
Cancellation Charges
Loss of deposit
5 – 10 weeks
50% rental cost
Less than 5 weeks
100% rental cost
The person who signed the booking form must confirm all cancellations in writing.
Insurance
We strongly recommend that you ensure you have adequate Travel and Health Insurance for the duration of your stay, to cover eventualities such as cancellation, accident, sickness and damage. We will not be held responsible for clients who do not purchase adequate travel insurance to cover unforeseen circumstances which may necessitate cancellation of your holiday, or cause additional expense to be incurred by you or members of your party.
Passports and Visas
It is the responsibility of guests to ensure that all those travelling in the party have complied fully with all passport and visa requirements in place at the time of travel. Any failure in this respect may result in your travel arrangements being amended/curtailed with consequential losses in respect of your villa booking. In such circumstances no liability attaches itself to the villa owner.
Liability
The owners and their agents do not accept liability whatsoever for death, personal injury, accidents, loss or damage to persons or personal effects however caused as a result of the use of the pool, and villa. It is the responsibility of the adult members of the party to ensure that children are always properly supervised when in the pool, and deck area.
Force Majeure
The owners or their agents cannot accept responsibility, be responsible or be liable in respect of damage or changes caused by Force Majeure e.g. strikes, floods, closure of airports, weather conditions or other events beyond our control.
Complaints or Dissatisfaction
In the unlikely event of a complaint during your stay please contact the Management Company immediately. If the matter cannot be resolved you should contact the owner, in writing, within 14 days of the end of the rental period. If the problem has not been reported, as requested, to the Management Company the owner cannot accept any responsibility.
For more details please contact
Lou or Dan on 01273 243508
or email: lou.regan1@ntlworld.com